Ami Fitri Utami, SE., MSM
“The art of good decision making lies in systematic thinking.” Smart Choice
Individual has various ways to solve problem, in this article we will discuss about how to make a wise decision in organization based on Hammond’s famous book titled “Smart Choice”. As he was said that decision making is not only about the process but also about the person who make the decision. Hammond in his book contended that there are ten practices which will mold an individual to become a wise decision maker, and in this part of article we will only discuss the first four steps in making wise decision.
Smart Choice: A Practical Guide to Making Better Life Decisions
The first step is to get started! In this step, it is important to get the procrastinating habits off. The habit to procrastinates matter will bother you from a good decision making process. In this case, the soon you face the problem the more time for you to analyze the matter in which gives you more opportunity to dig more adequate information for your problem. Approximately there are ten questions need to be answered when we talked about this step includes “what is my decision problem?”, until “what should I be working on?”.
After you start to face the problem and analyze the basic matter, it is time to concentrate on what’s important. In this step, try to analyze what are the prominent matter which has high impact into your part. If it is not clear, then you may try to ask yourself about “what’s blocking me from making this decision?”, and “why can’t I just decide now ?”. The result of this process hopes noting you about where you need to focus your attention at.
Done your job on analyzing the problems and how that matters to you, it is time for you to develop a plan of attack. After you have found your focus on the previous step, it is now easier to plan an orderly approach to solve your problem. However, you need to be flexible with the plan because it may changes as you dig more to your problem.
Moreover, as you try to develop the plan it is common to find out that your problems are more complicated than you thought. In this case, there are some techniques which will helps you to cope with the complexity such as making the decision layers, zooming in and out the problem to understand the big and detailed pictures, compare the decisions bundles, and pick the appropriate level of details. In this step, you may also try the more rational analysis tools such as the KT (Kepner-Tregoe) approach to understand the complexity of your problem.
Reference : Smart Choices (John S.Hammond et al, 1999)
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